Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We ship through registered courier services, we can also send your merchandise to the nearest motor park to your location through commercial buses. You can also buy and collect in any of our stores.
Do You Ship Internationally?
We do not ship internationally. However, we can ship goods to the Republic of Benin, Ghana, Cameroun, Chad, Niger Republic, Sudan and Central African Republic.
How Long Will It Take To Get My Package?
You are expected to get your goods within 1 - 3 days depending on your location.
PAYMENT
What Payment Methods Are Accepted?
You can pay with your Mastercard, Visa Card and Verve Card. You can also pay by transfer or cash deposit into our bank account.
Is Buying On-Line Safe?
Yes, buying on our website is safe as we use secured server.
Order & Retunrs
How do I place an Order?
Simply visit our online store or website, search for the product you want and pay online.
How Can I Cancel Or Change My Order?
Goods bought in good condition cannot be returned.
Do I need an account to place an order?
You can buy our products without opening an account with us.
How Do I Track My Order?
You can track your order on our website. You can also call us to track your order.
How Can I Return a Product?
You can send defective products back to us through a courier service.